Accessibility

Tandem Accessibility Statement

Last updated: December 10, 2025

At Tandem Surrogacy, we believe that everyone should be able to access information about surrogacy and family-building with dignity and independence. We are committed to making our website and online services accessible to the widest possible audience, regardless of ability, technology, or circumstance.

Our goal is to provide a positive and inclusive experience for all visitors, including people who use assistive technologies such as screen readers, screen magnifiers, speech recognition software, alternative input devices, and more.

Our Accessibility Approach

We are actively working to improve the accessibility and usability of our website by:

• Designing and developing with recognized accessibility standards in mind (such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference point).
• Using clear structure and headings to help users and assistive technologies navigate our content.
• Providing sufficient color contrast between text and background where possible.
• Ensuring that interactive elements (such as buttons, forms, and links) are usable with a keyboard and assistive tools.
• Adding text alternatives for meaningful images and non-text content.
• Writing content in language that is as clear and understandable as we can make it.
  
  

Because technology and standards evolve, we view accessibility as an ongoing process, not a one-time project.

Measures We May Use

To support accessibility, Tandem Surrogacy may:

• Regularly review pages and key user journeys for accessibility issues.
• Test the site using common browsers and devices.
• Incorporate feedback from users, including those who rely on assistive technologies.
• Work with developers and designers who are familiar with accessibility best practices.

Known Limitations

While we strive to make all pages and content fully accessible, you may encounter some limitations as we continue to improve our site. For example:

• Certain older or embedded content (such as third-party widgets, video players, maps, or scheduling tools) may not fully meet our desired level of accessibility.
• PDF or downloadable documents may not always be fully optimized for screen readers.
  
  

If you experience any barriers, please contact us using the information below so we can offer support and prioritize fixes.

Third-Party Content and Services

Our website may link to, or embed content from, third-party websites and services (such as fertility clinics, legal resources, payment providers, or social media platforms). While we encourage our partners to provide accessible content, we do not control or manage the accessibility of these third-party sites.

If you have trouble accessing information on a third-party site linked from Tandem Surrogacy, we recommend contacting that provider directly and please feel free to let us know so we can explore alternative ways to help.

Accessibility Support & Alternative Access

If you experience difficulty using our website or encounter any content that you cannot access, we want to help. We can provide information or support through alternative methods, such as:

• Phone support
• Email support
• Mailing or securely sharing documents in an accessible format where feasible
  
  

Please reach out to us and tell us:

• The web page or feature where you experienced an issue (URL if possible)
• The assistive technology, browser, and/or device you are using (if you are comfortable sharing)
• A brief description of the problem
  
  

This helps us troubleshoot and improve the site while providing you with the information you need.

Contact Us About Accessibility

If you have questions about accessibility at Tandem Surrogacy, need assistance accessing our content, or wish to provide feedback, please contact us:

Tandem Surrogacy

50 W Broadway Ste 333
PMB 568177
Salt Lake City, UT 84101-2027

Email: jana@tandemsurrogacy.com
Phone: (801)602-5299

We aim to respond to accessibility-related inquiries within a reasonable timeframe and will work with you to find a solution that meets your needs whenever possible.

Commitment to Continuous Improvement

Supporting intended parents and gestational carriers means creating a compassionate, respectful experience for everyone, both online and offline. We are committed to reviewing this Accessibility Statement and our accessibility practices regularly, and to updating them as our website, technology, and legal requirements evolve.

If you return to our site and notice improvements (or new issues), please don’t hesitate to let us know. Your feedback directly helps us make Tandem Surrogacy more inclusive for everyone.